Ranta: ppl hate email, but every company still has an email culture. So the knowledge network has 2 get into email inboxes. #SIKM #KMers

Daws: #lawfirms are like oil tankers. It takes a long time 2 turn them around. Skunkworks are like life boats = more nimble. #cfociocoo13

See "How to Disengage Your Virtual Team in 10 Easy Steps" by Nancy Settle-Murphy  http://bit.ly/qiacxL  #IKNS

See "Building Trust Within Virtual Teams" by Nancy Settle-White  http://bit.ly/8Yoc23  #IKNS

Zaharee: Similarity btwn virtual teams & #KM? Need 2 understand ppl, process, technology, culture. #IKNS

Traditional teams struggle w/ the phases of team formation. It can be even tougher for virtual teams. #IKNS

When Corporate Legal Departments Use Business Analytics to Measure Law Firms  http://bit.ly/11lwq7g  (my notes) #lawfirm #ArkBI

There's a big gap in most orgs= a leadership challenge = to make the manual adjustment necessary 2 address outliers @tcorcoran #ArkBI

Seeing #gamification elements used to encourage participation in communities in #SharePoint 2013. #IKNS

A moment of truth: The number of ppl here who hv #SharePoint in their orgs? 100%. Who considers their deployment successful? Zero. #IKNS

@vanderwal @infocloud says there may be virtue in fostering small walled gardens w/in which there is sense of safety & open convo. #KMers

Prusak: "Act with the shadow of the future in mind." Acting for immediate transitory gain is the opposite of good judgment. #KMers

Prusak: if there is one book everyone in the country should read it is Kahneman's Thinking Fast & Slow  http://amzn.to/kJTPvP  #KMers

Prusak: he is hoping this will happen, but the #e20 tools need 2 affect the power relationships w/in orgs in order 2 change decisions #KMers

Prusak is quoting Aristotle: Humility is a cousin to Wisdom. But how many times have we heard someone admit they made an error? #KMers

Prusak: It is hard 2 implement something across an org. However, you can "Brighten the Corner Where You Are." Improve your corner. #KMers

Prusak: Example of "skin in the game" is having NASA decision makers reach final decisions w/ the astronauts in the room. @roundtrip #KMers

Prusak: examples of context = understanding re: what topics are permitted or taboo, how conversations occur and decisions are made. #KMers

Prusak: if the organizational context is flawed, organizational decisions will be flawed. #KMers

Prusak: the organizational context in which decisions are made has a huge impact on the quality of decisions made. #KMers