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'If everything seems under control, you're not going fast enough' - Mario Andretti. #Startups
ALERT - If tickets are not coming into Freshdesk from Facebook, please reconfigure your Freshdesk-Facebook integration.
Customers don't buy products/services. They buy good feelings & solutions to problems. Make it easier - Susan Friedmann. #Startups #CustServ
Freshdesk, a web 2.0 SaaS helpdesk, allows you to support customers via email, phone, web & even Twitter & Facebook. Free trial here http://freshdesk.com/signup