It's not their fault, but a company without designers rarely understands how to use a designer when they get one.

I LOVE not seeing anyone's follower count on Twitter. It's a game-changer. I suggest you try it: http://t.co/L6LPn01l http://t.co/lkU4N76R

Drop shadows, not bombs.

@greatdismal and on the other hand, never make the mistake of assuming people you agree with politically can't be extremely stupid.

Design by committee: When you mix all the colors together, you don't get rainbow paint, you get shit.

What if hospitals let you do your own surgery? Allowing your clients to dictate your process is the same. @godesignpro http://t.co/NdodzGG1

I'm sorry, I can't take your project. I have a conflict of disinterest.

Ruthlessly cut features: "Few software projects fail because they aren’t complicated enough." from @thoughtbot http://t.co/XyVFrXa7

My sketchnotes for @bjfogg's opening keynote at #hxdconf: http://t.co/CoD2RaS

As I continue to work on my understanding of "time management" I've learned there is no such thing, there is only "attention management."

@andyrutledge wireframes aren't for the client, just as dinner shouldn't be served with a recipe. Re: http://t.co/NU6u5SAn

How fast would Santa have to travel? Wow, I really enjoyed reading this answer: http://j.mp/hUDCDW #fb

I'm looking for a UX researcher to work with full-time at a startup in Kendall Sq., also a visual designer with code skills. RT?

The unintuitive nature of intuitive designs, by @jmspool. I have always loved the "have hay, need hay" example. #ui16 http://t.co/JikvLwcx

#badpersonas Ralph is a head in a jar, he is unemployed, and hates his life. Good luck "delighting" him, UX designers.

THE COST OF MEETINGS
((x + y) * z)*q)
x = meeting time
y = adjustment time
z = number of attendees
q = hourly wages

+ht @kevinmhoffman @uie

Hourly rates make no sense to me. If I'm fast, I pay for it. If I'm slow, you pay. A flat rate based on value added is the only way to go.

Free advice for startups: High quality, reasonable speed, above average cost. Pick three. Or ask a dilettante to half-ass your project.

Friends, I moved @uxboston to http://meetup.com/uxboston. Help me spread the word? Next book: Gamestorming by @davegray

Me at Starbucks: "Could I have a small Verdana?"
Barista: "Veranda?"
M: "Oh, sorry, Verdana is a font."
B: "..which size?"
M: "12px please."