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"Never argue with an idiot. They will drag you down to their level and beat you with experience." Mark Twain
“.@kinaolecanada: Why Most Customer Experience Improvement Efforts Fail http://www.forbes.com/sites/oracle/2015/04/09/why-most-customer-experience-improvement-efforts-fail/?linkId=13472133&utm_channel=BrandVoice … #CX #UX”
Co-Owner @KinaoleCanada #Accountability https://t.co/6kKYxMqSLl
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