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If you ever want to see where the product team had a disagreement, open the settings tab.
Never solve with interface what can be solved with good copy.
Building for UX edge cases is a great way to mess up the experience 100% of the time to address what happens 0.1% of the time.
The Golden Globes is how everyone else on twitter gets revenge on sports fans.
Lean development never meant "cheap" and MVP never meant "half-assed."
Last week’s “let’s pretend we’re constitutional scholars” on Twitter was fun, but tomorrow’s stab at “quantum theoretician” will be awesome.
I find that most people who indignantly ask "how hard is it to keep a service online?" have no fucking idea.
The longer it takes to scroll to your birth year on the web form, the less likely the site is for you.
“And YOU get a game 5! And YOU get a game 5!” said Bay Area Oprah.
Key inflection point in a young interaction designer’s maturation: they stop fetishizing interfaces and focus on fulfilling user’s needs.
"Church? This is San Francisco. We go to brunch."
People who spend time worrying about the “tech bubble” but ignoring the student loan debt crisis in the US are adorable.
A good rule of thumb for hiring a UX designer is to never hire anyone who has time to argue about “what is/is not UX” online.
"The short answer is 'no.' The long answer is 'noooooooooooooooooo.'"
On Facebook, The Sound of Crickets
Director of Product Design @uber. Co-founder of @aboutdotme.
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