Favstar gets even better if you sign in.
These are brilliant sketchnotes from #ixd11 http://www.flickr.com/photos/fueledbycoffee/5434960708/in/set-72157625895939909/
Finally. Customer Journey presentation, from IxDA October 2010 http://www.slideshare.net/volleyballbarb/customer-journey-ixda
I learned a new word today: groundtruthing. Stems from cartography, but can apply to the value of user research.
IxDA PDX meetup is cancelled tonight. Weather is predicted to get worse.
Portland's 300 miles of bikeways cost the same a one mile of freeway. Those are smart numbers. Pedal on, Portland! #xrd